Privacy Policy

This Privacy Policy applies to all websites, mobile sites, applications, and other services provided by VVB Media (referred to as Villa Vision Builders). This Privacy Policy is applicable to all individuals and entities accessing, visiting, and/or using the services offered by Villa Vision Builders, whether as an individual or on behalf of an entity, and it outlines our commitment to the protection of your personal data.

At Villa Vision Builders, we value the significance of your personal privacy. This policy is designed to provide clarity on how we handle your information when you visit our websites, use our applications, and subscribe to our mailing lists. We also outline our commitment to achieving GDPR compliance, ensuring a secure and transparent data processing environment for both Villa Vision Builders and our users.

 

TYPE OF INFORMATION WE MAY COLLECT


When you visit our websites and submit an email or availability request, we automatically collect certain personal data you and the members of your party give us. This may include: your full name, address, e-mail address and phone number, financial and credit card information (for bank transfers, Stripe, Paypal payments, etc.). This is necessary for us to process the reservation of our services requested by you.

We may request to gather various details concerning you and your rental business, including but not limited to: 

  • Request to intellectual property (such as photos of your property) 
  • Account Information such as your name, email address, and password. For example to have access to your domain name DNS servers.
  • Payment Information such as your billing address, phone number, credit card, debit card or other payment method
  • Information about your business
  • Location Data
  • Feedback, such as customer support or product reviews
  • Additional information essential for the seamless fulfilment of your website and any additional services requested by you or your business.

When a Data Subject visits our website, certain non-personally identifiable information and statistical data are automatically collected and stored. If a Data Subject engages in activities such as browsing, reading pages, or downloading information without any explicit interaction, we may automatically gather and store specific statistical information about the visit. Importantly, this information does not personally identify the Data Subject. 

Within our server logs, our system collects data that may encompass the IP address, domain name, browser type, operating system, and online activity (including, but not limited to, pages viewed, search requests, and purchases made, country of origin). 

If the Data Subject accessed the website from another site, the address of that website may also be logged. This collected data may be collated and aggregated for statistical purposes. For instance, aggregated data aids in determining the volume of user interest in various areas of the Website, offering insights into how navigation and content can be enhanced. It is important to note that this information, when aggregated, may be disclosed to third parties. This transparent process allows us to continually improve the website’s user experience and content.

Villa Vision Builders may also ask for specific information from clients in order to confirm the validity/character type of a potential client to help with the screening process. This information is only used to deduce how good of a fit a guest may be for our services.  

 

HOW WE COLLECT YOUR INFORMATION


Villa Vision Builders collects personal information through various channels, including if you subscribe to our newsletters and similar email notifications, Telephone and/or E-mail communications/enquires, visit our booking website, or make reservation in our system. 

In some instances, we may collect data from our clients directly. For example, if clients provide us with their Account Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, or Product Information, whether through form submissions, product or service usage, online data entry, or communication via post, phone, email, or other means, you are sharing Personal Data with us. Some examples are:

  • Create an account or make purchases on our website
  • Utilize our products or services
  • Generate content using our products or services
  • Show interest in our products or services
  • Show, share, or tell us personal information over calls or in person
  • Subscribe to our newsletter
  • Participate in voluntary market research surveys
  • Reach out to us with inquiries or to report issues (via phone, email, social media, or messaging service)

We may also receive Personal Data from different third parties. This may include, but is not limited to:

  • Device and Usage Data may be obtained from third parties, for example analytics providers such as Google.
  • Content from communication services, including email providers and social networks, may be accessed with your permission on such third-party services or networks.
  • Content or information from affeliated property management systems.
  • Providers of technical, payment, and delivery services may also share Account Information, Payment Data, and Financial Data such as Stripe/Paypal.

If you provide us, or our service providers, with any Personal Data concerning other individuals, you affirm that you possess the authority to do so and recognize that it will be utilized in accordance with this Policy. Should you suspect that your Personal Data has been provided to us improperly, or to assert your rights pertaining to your Personal Data, please reach out to us.

We automatically gather and retain information about your visit through browser cookies (files sent by us to your computer) or similar technology. You can direct your browser to decline all cookies or to alert you when a cookie is being sent. Most browsers’ Help Feature offers guidance on accepting, disabling, or receiving notifications about new cookies. If you decline cookies, certain features of our Service may become unavailable, and we advise keeping them enabled for optimal functionality.

 

THE USE OF YOUR PERSONAL INFORMATION


We do not share any information with third-party organizations. If you post comments on our website, any personally identifiable information you provide in those comments or articles will be public. Consequently, we are not responsible for personally identifiable information that you may choose to share through these channels. 

We may also offer clients the option to sign up to receive communications from us. When clients choose to do so, we request personally identifiable information. Depending on the visitor’s preferences, these communications may include daily or weekly newsletters, company updates, and/or other relevant promotions. You can opt out of receiving any or all of these communications by sending an email message back stating that you’d like to be removed from our list.

Villa Vision Builders may occasionally conduct subscriber surveys to enhance the targeting of our content to our audiences. The aggregated information collected through these surveys may be shared with our advertisers; however, rest assured that we do not disclose specific individual information to third parties. 

Villa Vision Builders may also utilize client’s email addresses to communicate regarding a the delivery of their requested services, whether this be for improvements, questions, additional information, feedback etc. We may from time to time contact you with information about special offers, benefits to our clients, brochures, new products, news about us, forthcoming events or competitions. At any time, you may request to discontinue receiving marketing correspondence by email, mail or phone from Villa Vision Builders.

Additionally, we employ this information in conjunction with Google Analytics to gain insights into how our customers navigate and engage with our website. The ‘Other Personal Information’ collected from you is solely used during the research, fufilment and ongoing services that we provide in accordance to the operations of your service.

Other instances that we may need to use your personal information is: testimonials, enforcing Terms and Conditions, processing payments, support, administrative info, manage your orders, site protection, dispute resolution. If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

 

DATA RETENTION & SHARING OF YOUR PERSONAL INFORMATION WITH THIRD PARTIES


Villa Vision Builders does not rent, sell, or share personal information about you with other individuals or non-affiliated companies, except to provide products or services you have specifically requested or when we have obtained your explicit permission.

Basic personal information may only be shared with related team members under contract or third parties who are required to facilitate services related to Villa Vision Builders services.

We will maintain your personal and/or other information in our records unless you ask us to delete this information. 

 

TRANSPARENCY AND CHOICE



Villa Vision Builders aims to be as clear as possible about what information we collect so that you can make your own choices about how we use it. 

Whenever it is optional to collect additional information about you, we provide transparent information on what data we need, why we ask for it, and we require your consent to process such information. 

Should you change your mind, there is always a convenient way to inform us. When you visit the Villa Vision Builders website, you have the opportunity to choose whether you accept our Cookie settings. This allows you to decide whether you agree to be included in our radar for ads or behavior analytics.

 

WHAT ARE COOKIES? 


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

 

HOW DO WE USE COOKIES?

As with most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

You have the option to choose whether to accept cookies by adjusting the settings of your browser. You can reset your browser to refuse all cookies or allow it to notify you when a cookie is being sent. If you decide not to accept cookies, your experience on our website and other websites may be compromised, and certain features may not function as intended. Pixel tags, which are tiny graphic images, provide insights into the visited parts of the website or measure the effectiveness of user searches. Additionally, we may use pixel tags in email messages to determine whether emails have been opened, ensuring that we send messages only of interest to our subscribers.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

 

EXTERNAL LINKS

This website may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices and policies of any website other than our own.

 

SECURING YOUR DATA

We adhere to accepted industry standards to safeguard the personal information you have provided. 

Villa Vision Builders is committed to ensuring the protection of both Villa Vision Builders and our users from unauthorized access to, or unauthorized alteration, disclosure, or destruction of the information we hold.

In particular

  • We employ SSL encryption for our services, ensuring secure transmission and storage. 
  • Our website security undergoes regular scanning using advanced software for up-to-date protection. 
  • Access to personal information is limited to Villa Vision Builders staff and specific third parties essential for processing. 
  • These parties are bound by stringent contractual confidentiality obligations and may face disciplinary measures or termination for any breaches.

However, it’s important to note that no method of electronic storage can be guaranteed to be 100% secure. Consequently, we cannot provide an absolute guarantee regarding the security of your information.

 

HOW WE TRANSFER AND STORE YOUR PERSONAL INFORMATION

To protect your information, we work with and collaborate with subcontractors and service providers whom we believe have a high standard of data security compliance. 

Personal information is stored on secure servers managed by us and our service providers such as Siteground. The stored or transmitted personal information is safeguarded by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

 

YOUR RIGHTS

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share your personal information to another entity, withdraw any consent you provided to us to process your data. To exercise these rights, you can write to us at jack.villavision@gmail.com. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

 

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.

 

ONGOING CHANGES TO THIS PRIVACY POLICY

Villa Vision Builders reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the website. Any such change, update or modification will be effective immediately upon posting on the website. 

 

CONTACT DETAILS

If you have any questions regarding this policy, please email: jack.villavision@gmail.com

 

Villa Vision Builders is a brand name of VVB Media.